The Teams Youth App was created by Microsoft in collaboration with the Department of Children and Family Services in the Illinois. The App helps children, young people, families, caseworkers and other partners involved in the case to better communicate with each other. By creating a trusted platform where all the relevant parties can be contacted at once, the App helps each party to coordinate services and support for children and young people more efficiently and reliably. Families can post questions on the app that the social worker can respond to on the go, even if they’re not in the office. On a practical level, social workers can save administrative time by coordinating meetings in one place, meaning they can focus on different areas of their practice. Importantly, the app can also empower young people to communicate to their team in a more accessible and less threatening way. Feedback from all stakeholders has been positive and demonstrates the value of rethinking how we can apply existing technology for a greater benefit.